Cash Pug

Frequently Asked Questions

Do you have a question about our payday loans? Feel free to get in touch if your question is not listed.

Our FAQs

We've listed the most common questions we receive at Cash Pug. If we haven't listed your question below, please feel free to contact us and a member of our customer support team will be more than happy to answer your questions.

It doesn't take long to apply online and complete your payday loan application. To get started with your application you can visit our apply page and fill out the details required.

Cash Pug are a short term loan broker, and introduce you to multiple lenders. Our service matches your cash loan application with suitable lenders.

Learn more about Cash Pug and our story here. We we're setup as a way to introduce customers to a range of lenders and offer different cash loan options.

Please note that the loan application process may take up to 15 miuntes to complete. Please remain on the page until the loan application is complete and you receive a decision.

It's easy to check your loan eligibility with Cash Pug. Simply read through our am I eligible page to check your loan eligibility. You can then decide whether to continue with the application or not.

You can check the loan rates here.

Please note, if you feel you're not able to make the monthly repayments then you shouldn't apply for a payday loan through Cash Pug. Other finance options are recommended.

Completing your payday loan application shouldn't take more than 15 minutes, but please be sure to leave enough time to complete the whole Cash Pug loan application process.

Is there something wrong with our application form? Is something not working?

There are a few things you could try before getting in touch with us.

  1. First, you could try reloading the page. The form might just be taking a while to respond.
  2. Try using a different browser. Whilst we do our very best to ensure that our site works on various browsers, we cannot ensure that every browser will be compatible.
  3. lastly, you could try using a different device.

If none of those things work, there is a chance that there's something wrong with the form. If this is the case, you can get in touch with us by clicking here.

When you are accepted for a payday loan the payment is usually taken in full via direct debit on your next payday.

The lenders that we're partnered with often prefer to focus on the total amount payable rather than on the APR.

At Cash Pug we are confident that we offer the best, and most competitive payday loan rates for our short term loan service.

At Cash Pug we do not charge any fees for our loan broker service. There might be a charge from some lenders within our network but the cost will be made clear to you before you accept their offer.

Yes we do. When you submit your loan application with Cash Pug, you consent that our lenders will run a credit check to see if you're eligible for a short term loan before approval. If you're not okay to apply you will not be accepted for a payday loan through Cash Pug.

Yes we certainly do. When you submit your loan application with Cash Pug, you consent that our lenders will run a credit check to see if you're eligible for a short term loan before approval. If you're not okay to apply you will not get a loan from Cash Pug.

Cash Pug may use direct marketing to send the best payday loan offers to our customers. If you wish to stop receiving direct marketing content, then you can opt out of this service. If you need help with opting out you can visit our support page for further details.

If you are thinking of consolidating existing borrowing you should be aware that it may involve repaying a higher rate of interest, extending the terms of the debt and increasing the total amount you repay.

If you wish to cancel your loan with Cash Pug please refer to the loan agreement that should've been sent to you by your loan lender.

Please note: there may be some policies that apply to these conditions.

Having troubles making repayments? See the links below:

  • Is a free advice on debt problems and finding the best solution for you.
  • offers a free, unbiased and independent advice to people who want to manage their money more effectively. Face to face sessions available
  • is a FREE, confidential debt advice service that is run by the Money Advice Trust.

You can visit our support page for contact information.

Cash loans up to £5,000

Apply for a Cash Pug loan

Apply now

Representative example: £400 borrowed for 90 days. Total amount repayable is £561.92 in 3 monthly instalments of £187.31. Interest charged is £161.92, interest rate 161.9% p.a. (variable). Representative 305.9% APR. A short term high cost loan should not be used as a long term solution. We are a broker not a lender. We don't charge fees. We don't sell your personal information.

Warning: Late repayments can cause you serious money problems. For help, go to

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